Shipping & returns policy

UK Shipping

Service | Price

Standard Delivery | Calculated at checkout

Orders are typically processed within 1–2 business days.

Estimated delivery time is **2–3 business days**.

Delivery times are estimates and may vary due to courier delays or peak periods.

International Shipping

We ship to Europe, the United States, and Canada.

Shipping costs are calculated at checkout based on your location.

Please note we may be unable to ship to certain regions due to courier or regulatory restrictions.

Import Duties & Taxes

EU Orders

Customers may be required to pay import duties, VAT, or other charges depending on local regulations.

 

USA & Canada

Import duties or taxes may apply and are determined by local authorities.

 

Other International Orders

All applicable import duties, taxes, and fees are the responsibility of the customer.

We are not responsible for delays caused by customs clearance.

Delivery Information

Please ensure your shipping details are correct at checkout.

We are not responsible for:

* Orders delivered to incorrect addresses provided by the customer

* Delays caused by couriers or customs

* Failed deliveries due to absence or refusal

Returns

We hope you are satisfied with your purchase. If you are not, you may return your item in accordance with the policy below.

Return Window

You may return your item within **14 days of receiving your order**.

Items must be:

* Unworn and unused

* In original packaging

* In resellable condition

* With all original tags attached

Items that include a security or lock tag must have the tag fully intact.

**If this tag has been removed, the item is no longer eligible for return.**

Return Conditions

We reserve the right to refuse returns where:

* Tags have been removed or tampered with

* Items show signs of wear, use, or damage

* Items are not returned in their original condition

Start a Return

To begin your return, please use our **“Start a Return”** form available on our website.

We will provide further instructions once your request has been received.

Return Shipping

Unless the item is faulty or incorrect:

* Customers are responsible for return shipping costs

* We recommend using a tracked service

* We are not responsible for lost or missing return parcels

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us at **[info@honesports.store](mailto:info@honesports.store)** within 7 days of delivery.

We will resolve the issue with a replacement or refund where appropriate.

Refunds

Once your return has been received and inspected:

* Approved refunds will be issued to your original payment method

* Please allow **5–10 business days** for the refund to process

We reserve the right to refuse refunds for items that do not meet our return conditions.

Exchanges

We do not offer direct exchanges.

If you require a different size or item, please place a new order and return the original item.

Contact

For any questions regarding shipping or returns, please contact:

[info@honesports.store]